Dynamics Nutrition Shipping and Return Policy

At Dynamics Nutrition, we strive to offer a seamless shopping experience with fast shipping and easy returns. Please review the details below to understand our shipping and return policies.

Shipping Policy

Shipping Destinations

We ship domestically within the United States and internationally to select countries. If your country is not available at checkout, please contact our support team for assistance.

Processing Time

  • Orders are processed within 1-3 business days (Monday through Friday, excluding holidays).
  • Orders placed on weekends or holidays will be processed on the next business day.

During peak seasons or sales events, there may be a slight delay in processing times. We will notify you by email if there are significant delays.

Shipping Methods and Delivery Times

We offer the following shipping options:

  • Standard Shipping (U.S.): 3-7 business days
  • Expedited Shipping (U.S.): 3-4 business days
  • International Shipping: Delivery times vary by destination, typically 7-14 business days.

Please note that these delivery times are estimates and actual delivery may vary depending on location and carrier conditions.

Shipping Costs

Shipping fees are calculated based on the weight of the order and the delivery address. Free standard shipping is offered on domestic orders over a specific amount (as advertised on our website).

For international shipments, additional fees such as customs duties, taxes, or import charges may apply. These are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking details. Use this link to track your package in real-time.

Lost or Damaged Packages

In the rare case that your order is lost or arrives damaged, please notify us at support@dynamicsnutrition.com. We will work directly with the shipping carrier to resolve the issue and arrange a replacement or refund as needed.

Shipping Restrictions

Certain products may be restricted from shipping to specific regions due to local regulations. If any part of your order is restricted, we will notify you immediately.

Return Policy

At Dynamics Nutrition, we stand behind the quality of our products. If you are not completely satisfied with your purchase, we offer a straightforward return process.

Eligibility for Returns

  • Returns are accepted within 30 days of delivery for unopened and unused products.
  • Products must be returned in their original packaging.
  • Shipping fees are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective item).

Note: Perishable items, such as supplements and consumables, cannot be returned once opened due to health and safety regulations.

How to Initiate a Return

To initiate a return, please contact our customer support team at support@dynamicsnutrition.com with your order number and reason for return. Once your return is approved, we will provide you with instructions on how to return the item.

Return Shipping Costs

  • If you are returning an item due to a defect or error on our part, we will cover the return shipping cost.
  • For all other returns, the customer is responsible for the return shipping cost.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 7-10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact our customer service team.

For any questions or concerns regarding shipping or returns, feel free to reach out to us at support@dynamicsnutrition.com.

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